Shipping policy

Shipping Policy

Last updated: August 2026

Every item from Esserøth is prepared with intention. Please read the following carefully so you know what to expect when your order makes its way to you.

Processing Times

In-stock items are dispatched within 3–5 business days of your order being placed.

Pre-order items are made to order and require additional time. Estimated dispatch windows are listed on each product page. We will notify you by email when your order has been fulfilled and is on its way.

Orders containing both in-stock and pre-order items will ship together once all items are ready, unless you contact us to arrange a split shipment.

Shipping Rates

Destination	Rate
New Zealand	Free
Australia	NZD $35
United Kingdom	NZD $60
United States & Canada	NZD $85
Rest of World	NZD $70

Rates are applied at checkout based on your shipping address.

Estimated Delivery Times

Once dispatched, please allow the following estimated transit times:

Region	Estimated Delivery
New Zealand	2–5 business days
Australia	7–14 business days
United Kingdom & Europe	10–20 business days
United States & Canada	10–20 business days
Rest of World	14–28 business days

These are estimates only. Delays may occur due to customs processing, carrier capacity, or circumstances beyond our control. We appreciate your patience.

Duties, Taxes & Customs

Import duties and taxes are collected at checkout, so there are no surprise charges on delivery. However, customs authorities in your country may still contact you directly to verify your shipment or request additional documentation. These requirements can vary and are outside our control.

Please keep an eye out for any communications from your local customs office and respond promptly. If a parcel is held and not responded to, it may be returned to us. In this case, re-shipping costs will be the responsibility of the customer.

We do not mark orders as gifts or misrepresent their value on customs declarations.

Tracking

Tracking information will be emailed to you once your order has been dispatched. Please allow up to 24 hours for tracking to update after you receive your notification.

Questions

If you have any questions about your order or shipment, please reach out to us before placing your order if you have concerns about delivery times or customs. We're here to help.

See our Wands of Horus Specific Shipping & Customs Page for more info!